🔐 Privacy Policy

Effective Date: 05/01/2025
ViolentCyber LLC ("ViolentCyber", "we", "our", or "us") is committed to protecting your privacy and handling your personal information with discretion, integrity, and security. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with United States law, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant global privacy standards.

We understand the nature of our work involves sensitive and potentially explicit or personally identifiable information. As such, we treat all data with extreme confidentiality and operational care.

1. Information We Collect

We collect only what is necessary to provide our services effectively and securely:

  • Contact Information (name, email address, phone number if provided)

  • Case-Related Submissions (images, links, messages, or data required for investigation or takedown)

  • Technical Data (browser, IP address, device type — collected anonymously for security/analytics)

  • Payment Data (processed securely via third-party payment platforms — we do not store card details)

We do not collect or store any more data than necessary. We do not use tracking cookies for advertising purposes.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide content takedown, investigation, monitoring, and digital protection services

  • To communicate with you securely about your case

  • To comply with legal, contractual, or operational obligations

  • To improve service quality and protect against abuse or fraud

We will never sell, rent, or share your data with advertisers, marketers, or third parties not directly involved in your case resolution.

3. Data Confidentiality & Client Anonymity

Due to the nature of our services, all cases are handled with the highest degree of discretion. We guarantee:

  • All case data is encrypted at rest and in transit

  • No data is shared without your explicit written consent

  • No client is identified in testimonials, public results, or internal marketing

  • We will never use your situation, story, or name for promotional purposes

4. Disclosure to Law Enforcement

In limited cases, and only when appropriate or legally mandated, we may disclose information to:

  • Comply with lawful court orders, subpoenas, or investigations

  • Cooperate with law enforcement when content involves criminal activity (e.g., child exploitation, threats of violence, etc.)

  • Act upon your written request to file on your behalf with local, federal, or cybercrime agencies

All disclosures are logged and only made under legitimate conditions, with a bias toward protecting your privacy at all times.

5. Your Rights (U.S., California, EU & Global Compliance)

You have the right to access, manage, or delete your information depending on your jurisdiction:

Under the California Consumer Privacy Act (CCPA):

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of data sharing (we do not share for marketing)

  • No discrimination for exercising your rights

Under the General Data Protection Regulation (GDPR) (EU/EEA Residents):

  • Right to access, rectify, or erase your personal data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to lodge a complaint with your national data protection authority

  • Right to withdraw consent at any time

To exercise any of these rights, contact: contact@violentcyber.com

6. Data Storage & Retention

  • Case files are stored only for the duration of the active service period unless requested otherwise

  • Files related to illegal activity, fraud, or impersonation may be retained for legal protection

  • You may request full erasure of your case history upon completion of service

We store all data on secure infrastructure using industry-standard encryption and limited internal access controls.

7. Third-Party Services

We utilize secure third-party services (e.g., Squarespace, Stripe, encrypted messaging providers) to process payment and operate efficiently. These services are contractually obligated to comply with modern data protection laws, including GDPR and CCPA.

We review all third-party privacy practices and do not partner with any vendors who share or sell user data.

8. Children's Privacy

ViolentCyber does not knowingly collect or process personal data from individuals under the age of 18 without verified parental or legal guardian consent. If you believe a minor has submitted data to us in error, please contact us immediately at contact@violentcyber.com so we can take prompt action.

9. International Data Transfers

By using our services, you understand and agree that your information may be processed in the United States and, where necessary, transferred internationally with adequate safeguards in place. We comply with international data transfer standards as outlined under GDPR and the EU-U.S. Data Privacy Framework.

10. Policy Updates

We may update this policy from time to time to reflect new regulations, technology, or operational procedures. All changes will be posted to this page with a revised “Effective Date.” You are encouraged to review this policy periodically.

11. Contact

If you have any questions about our privacy practices or this policy, please contact:

📧 contact@violentcyber.com
📍 ViolentCyber LLC, San Diego, CA, United States

This Privacy Policy is written to reflect the serious nature of our work and your trust in our discretion. We don’t just comply with the law — we exceed it. Because protecting your privacy is not just our business. It’s our mission.